Registering on top-rated exchange platforms such as Courier Exchange (with 15,000+ loads posted daily), is one of the ways to get courier contracts and connect to companies looking for courier companies.
Courier exchanges and transport marketplaces help companies access extra loads, particularly for backhaul journeys. Instead of returning with an empty car or van, you can maximise income and generate more business. There are, however, several other ways of how to get courier contracts in the UK.
While networks like Courier Exchange and National Courier & Dispatch Association (NCDA), both of which have Business Choice Direct (BCD) as their official Courier Insurance partner, are available for securing loads and networking, we look at further steps you can take to boost your business profile and generate interest in your services.
Strengthen customer relationships
Repeat business is often the most reliable source of income for courier companies. You can get regular business, encourage customer loyalty, and improve your business reputation through:
- Regular communication
- Consistent service
- Flexible delivery options
- Loyalty discounts
- Dedicated account management
Target local businesses
Word of mouth and referrals are a good way to generate business, build up repeat custom and secure long-term courier contracts. Targeting businesses (law firms, retailers, printers, medical suppliers, and e-commerce companies) who rely on couriers to deliver their goods can help you secure more loads.
Use marketing materials such as flyers and business cards to let them know of the services and rates you offer. You can use a company to design and print your marketing materials. Or if you’re feeling creative, you can use software such as Canva to design flyers and cards.
Approach companies directly and show how you as a courier business, can support their distribution and delivery offerings. Many companies value local courier providers who can offer faster response times and more personalised service, and this can lead to long-term contracts.
Offer specialised services
Expanding into specialist delivery services can also help attract new customers. Areas with growing demand include:
- Temperature-controlled transport
- Fragile item handling
- Medical and legal courier services
By offering specific services that require a higher level of care or expertise, you can set yourself apart from competition and potentially command higher rates.
Website & social media
Focusing on improving your online presence is another important step in winning more work. Many businesses now search online when looking for courier partners. Create a simple-to-use and attractive website (your shop window) that clearly explains the following:
- Your services
- Coverage areas
- Contact details
- Positive customer reviews
- Testimonials
Get the help of a website designer to create your website, or if you’re on a budget or tech savvy, you can build your own site using software such as WIX.
Use technology to enhance your credibility
Investing in technology can also make a courier business more attractive to potential customers. Improve your efficiency and reliability by using:
- GPS tracking
- Real-time delivery updates
- Electronic proof of delivery (PODs)
- Route optimisation systems
Many businesses now expect this level of visibility when outsourcing deliveries, so adopting modern logistics technology can provide a competitive advantage.
Reliable Insurance
BCD are experts in providing Courier Insurance for delivery drivers and specialist courier companies. Getting the right level of insurance for your business is crucial in maintaining a professional reputation and financial protection. Without insurance cover you could face heavy financial burdens should something go wrong (a road traffic incident or a liability claim).
Our team has years of experience in providing cover for couriers like you, so for a new quote or to discuss your needs, get in touch today: