Benefact logo

What should I do in case of an accident or damage to my courier van?

The BCD Claims team are on hand to help make the claims process as hassle free as possible, dealing with your claim quickly and efficiently. Call us on 03332 412 204

If you are involved in an incident, here are some recommended steps to follow;
• Assess whether you need to call the emergency services and move to a place of safety.
• Note the time, date and conditions (lighting, surface quality, weather etc)
• Assess the damage, inspect the vehicle (s) and take photographs of the vehicles and accident scene. Make a note of any injuries sustained.
• If you have a dash-cam, this can provide vital evidence to back up your claim.
• Be respectful and try and stay calm. Do not apologise or admit fault.
• Take the details of any third party, including their vehicle registration.
• If there are witnesses, take their details in full.
• Get roadside recovery if required.
• Contact your insurance provider as soon as possible.